Comprehensive AI voice solutions for managing customer inquiries, service requests, and loyalty programs

Elevate your customer service game with Tenyx’s cutting-edge AI voice agent, tailored specifically for consumer services. Whether it’s handling inquiries, processing service requests, or enhancing loyalty programs, our solution ensures seamless interactions and increased customer satisfaction.

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PROBLEMs

Problems with current soluions

User Frustration

Traditional IVRs struggle to understand customer intent which result in more call center calls to agents.

Lack of Innovation and Broken Promises

Current IVR and call center solutions have not delivered on their promise to improve the customer experience, provide dynamic scaling, iterate on improving the customer experience, or efficiency. Therefore, enterprises are unable to generate additional revenue, deliver higher customer satisfaction or improve efficiency.

Voice is not Text

Most AI solutions are optimized for text, not voice interactions and therefore solutions that add voice to a chat-based solution end up disappointing the customer.

WHY TENYX?

Tenyx voice has the answer

A Voice Service that Works

Conversational AI voice agents (IVAs) that work, are robust and are tailored for specific industries.

Conversational Voice Platform

Voice AI technologies to deliver the best voice experience, such as endpointing, customizable turn-based conversational AI, and integrating with your critical customer service software.

Core AI

TenyxChat is a safe and secure multi-LLM architecture based on the leading AI technologies and is available as an open-source model. Tenyx’s core AI is developed to continuously learn without undoing safety guardrails or forgetting previously trained knowledge that leverages Tenyx’s fine-tuning.

key features

Implement an intuitive AI voice agent customized for the demands of consumer services:

EFFICIENT SERVICE DELIVERY

Streamline customer interactions and service delivery with our AI voice agent, reducing wait times and boosting customer loyalty.

PERSONALIZED EXPERIENCES

Deliver personalized responses and recommendations based on customer profiles and past interactions, fostering stronger connections and satisfaction.

INTEGRATED LOYALTY PROGRAMS

Integrate our AI voice agent seamlessly with your loyalty programs, allowing customers to effortlessly redeem rewards, track points, and receive tailored offers.

SCALABLE SOLUTIONS

Rely on Tenyx’s scalable AI voice agent to handle fluctuations in call volumes, ensuring consistent service quality during peak periods and beyond.

SIMPLIFIED CUSTOMIZATION

Partner with Tenyx to customize and maintain your AI voice agent effortlessly, freeing up your team to focus on delivering exceptional consumer experiences.

NATURAL ENGAGEMENT

Enable natural conversations between your customers and our AI voice agent, enhancing engagement and driving positive brand perceptions.

CASE STUDY

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+25%

increase in revenue

+73%

NEW MONTHLY USERS

+33%

CUSTOMER SATISFACTION