for 
Surveys & Research

Advanced AI voice solutions for conducting surveys, gathering research data, and analyzing customer feedback

Empower your research efforts with Tenyx’s advanced AI voice solution, designed to streamline survey administration, gather valuable insights, and analyze customer feedback with unprecedented accuracy and efficiency.

PROBLEMs

Problems with current soluions

User Frustration

Traditional IVRs struggle to understand customer intent which result in more call center calls to agents.

Lack of Innovation and Broken Promises

Current IVR and call center solutions have not delivered on their promise to improve the customer experience, provide dynamic scaling,  iterate on improving the customer experience, or efficiency.  Therefore, enterprises are unable to generate additional revenue, deliver higher customer satisfaction or improve efficiency.

Voice is not Text

Most AI solutions are optimized for text, not voice interactions and therefore solutions that add voice to a chat-based solution end up disappointing the customer.
WHY TENYX?

Tenyx voice has the answer

A Voice Service that Works

Conversational AI voice agents (IVAs) that work, are robust and are tailored for specific industries.

Conversational Voice Platform

Voice AI technologies to deliver the best voice experience, such as endpointing, customizable turn-based conversational AI, and integrating with your critical customer service software.

Core AI

TenyxChat is a safe and secure multi-LLM architecture based on the leading AI technologies and is available as an open-source model. Tenyx’s core AI is developed to continuously learn without undoing safety guardrails or forgetting previously trained knowledge that leverages Tenyx’s fine-tuning.

key features

Leverage our AI voice agent to revolutionize your survey and research processes:

SEAMLESS SURVEY ADMINISTRATION
Automate survey administration tasks with our AI voice agent, reaching respondents effortlessly and increasing survey completion rates.
REAL-TIME DATA COLLECTION
Gather real-time feedback and research data directly from customers, enabling agile decision-making and rapid response to market trends.
PRECISE ANALYTICS
Utilize our AI voice agent to analyze survey responses and customer feedback, extracting actionable insights and driving data-informed strategies.
FLEXIBLE SCALABILITY
Scale your survey and research initiatives effortlessly with Tenyx’s adaptable AI voice solution, accommodating varying sample sizes and research objectives.
EFFORTLESS CUSTOMIZATION
Tailor our AI voice agent to your survey and research requirements, ensuring seamless integration with existing methodologies and protocols.
ENGAGING INTERACTIONS
Deliver engaging survey experiences through natural conversations facilitated by our AI voice agent, enhancing respondent participation and data quality.
CASE STUDY

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+25%
increase in revenue
+73%
NEW MONTHLY USERS
+33%
CUSTOMER SATISFACTION
Learn

Dive into the latest news, research,
blogs, and webinars

News
January 31, 2024

AI-Powered Voice-based Agents for Enterprises: Two Key Challenges

News
January 31, 2024

He Sold His Company To McDonald’s For Millions And Now Raised $15 Million To Automate Customer Service

Podcast
January 31, 2024

Itamar Arel On Selling His Company To McDonald’s For Millions And Now Raising $15 Million To Automate Customer Service

Podcast
January 24, 2024

Itamar Arel: Is Voice AI the Future of Customer Service?

JOIN US

Transform your customer
service process with AI today

Tenyx has invested in three technology pillars to deliver a complete conversational AI voice service to deliver on the future of enterprise IVAs.

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