Your complete AI voice solution for inbound call support, fraud detection management, and more

Maintain your customers’ trust with a reliable AI-powered voice agent that handles customer inquiries, fraud prevention support, account management, and other critical service requests.

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PROBLEMs

Problems with current soluions

User Frustration

Traditional IVRs struggle to understand customer intent which result in more call center calls to agents.

Lack of Innovation and Broken Promises

Current IVR and call center solutions have not delivered on their promise to improve the customer experience, provide dynamic scaling, iterate on improving the customer experience, or efficiency. Therefore, enterprises are unable to generate additional revenue, deliver higher customer satisfaction or improve efficiency.

Voice is not Text

Most AI solutions are optimized for text, not voice interactions and therefore solutions that add voice to a chat-based solution end up disappointing the customer.

WHY TENYX?

Tenyx voice has the answer

A Voice Service that Works

Conversational AI voice agents (IVAs) that work, are robust and are tailored for specific industries.

Conversational Voice Platform

Voice AI technologies to deliver the best voice experience, such as endpointing, customizable turn-based conversational AI, and integrating with your critical customer service software.

Core AI

TenyxChat is a safe and secure multi-LLM architecture based on the leading AI technologies and is available as an open-source model. Tenyx’s core AI is developed to continuously learn without undoing safety guardrails or forgetting previously trained knowledge that leverages Tenyx’s fine-tuning.

key features

Customize an intuitive AI voice agent for high-volume financial services that scales with your needs

STREAMLINED INBOUND CALL MANAGEMENT

Trust Tenyx’s voice AI solution to provide 24/7 CX care and streamline operations so your team can focus on priority requests.

ENHANCED PERSONALIZATION

Train your AI voice to tap into proprietary data to personalize calls to each customer and answer FAQs with insight from your knowledge bases.

AUTOMATED CUSTOMER OUTREACH

Automate outbound call campaigns to promote select services, generate leads, and perform market research.

UNRESTRICTED SCALABILITY

Rely on Tenyx’s AI voice agent to facilitate calls during peak times, eliminate excessive workloads, and provide ongoing accessibility for customers.

STRESS-FREE CUSTOMIZATION

Partner with Tenyx to build a voice agent and scale your IVR program without the stress of managing customization or maintenance.

NATURAL CONVERSATIONS

Count on your AI agent to engage in natural conversations, allowing customers to receive assistance comfortably.

CASE STUDY

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+25%

increase in revenue

+73%

NEW MONTHLY USERS

+33%

CUSTOMER SATISFACTION